HEALTH INFORMATION
Emergency Care
Call +254 711 300 900. or go immediately to Luton Hospital Emergency Department if you or someone requires immediate medical attention for illness, injury or overdose. For crisis or suicide, call +254 711 300 900.
When to go to an Emergency Department
Go to an Emergency Department for critical or life-threatening conditions or mental health emergencies.
Our emergency departments provide the highest level of care for medical issues such as:
- Involvement in a major accident
- Trouble breathing or catching your breath
- Severe abdominal or chest pain/pressure
- Signs of stroke, for example facial droop, arm weakness or slurred speech
- Loss of consciousness
- Uncontrolled bleeding
- At risk of or are threatening to seriously harm themselves or others. You can also access crisis intervention and suicide prevention services.
- TSeeing or hearing things.
- Believing things that are not true.
- Unable to care for themselves such as not eating, sleeping, bathing, getting out of bed or dressing.
- Still having trouble with symptoms even after they tried treatment with therapy, medication and support.
Mental Health Resources
Wait times can vary depending on time, location and your level of need. People are seen in the Emergency Department based on how hurt or sick they are, which means the sickest people first even if you've arrived before them. Luton Hospital provide 24-hour emergency services,.
Emergency department frequently asked questions
A medical emergency is any condition that could cause serious harm or death if not treated right away. Examples include:Chest pain or shortness of breathSevere bleedingLoss of consciousnessSudden weakness or difficulty speaking (possible stroke)Severe burns, fractures, or injuriesPoisoning or overdoseIf you’re unsure, it’s better to come to the ED or call for emergency help.
Visit the ED if your condition is life-threatening or urgent.
For minor illnesses (like mild fever, cough, stomach upset), you can visit our outpatient clinic during regular hours.
Bring the following if possible:Identification (ID or insurance card)List of medications you takeAny relevant medical records or previous test resultsEmergency contact information
Not exactly. We use a process called triage to prioritize patients based on the severity of their condition.Those with life-threatening conditions are treated first.Patients with minor injuries may wait longer if there are urgent cases.
You can call our emergency hotline number to request an ambulance.
Contact here for any Inquiry
- Phone: +254 711 300 900
- Email: info@lutonhospital.co.ke
- Location: China Centre,Ngong Road
