Introduction: Healthcare with a Difference

In today’s fast-paced world, quality healthcare is more than just a medical need — it’s a human right. At Luton Hospital, we believe in providing healthcare that goes beyond treatment; we offer compassion, precision, and personalized attention to every patient who walks through our doors. Conveniently located along Ngong Road, we are a fully-fledged modern hospital dedicated to offering affordable, accessible, and comprehensive medical services to the people of Nairobi and beyond.

Founded on the philosophy of Healthcare with a Difference, Luton Hospital has become a trusted name for families, professionals, and corporate partners seeking dependable medical care. Whether it’s a routine check-up, an emergency service, or a specialized treatment, our mission is to ensure that each patient experiences excellence in every encounter.

At Luton Hospital, we understand that health is the foundation of a fulfilling life. That’s why we combine cutting-edge medical technology, experienced professionals, and a patient-centered approach to deliver services that meet global healthcare standards.

Every department within Luton Hospital is guided by a single vision — to provide quality medical care that transforms lives. From outpatient consultations to complex procedures, our integrated healthcare system ensures that every service is designed to meet the unique needs of our patients.

📞 Call: 0111003400 | 💬 WhatsApp: 0726510000
📧 Email: info@lutonhospital.co.ke | 🌐 Website: www.lutonhospital.co.ke

Why Choose Luton Hospital

1. A Legacy of Compassionate Care

Luton Hospital isn’t just a medical facility — it’s a healthcare home. Over the years, we’ve built a reputation for treating patients not as cases, but as people with unique stories. Our compassionate approach is the heart of everything we do, ensuring that patients feel respected, heard, and cared for.

Our doctors and nurses take the time to explain diagnoses, treatment options, and aftercare in a way that empowers patients to make informed decisions about their health.

2. A Convenient and Accessible Location

Situated along Ngong Road, Luton Hospital offers convenient access to quality healthcare for residents and businesses in Nairobi. The hospital’s proximity to residential areas, corporate offices, and schools makes it an ideal medical partner for families and organizations seeking reliable and quick healthcare solutions.

3. Comprehensive Range of Services

At Luton Hospital, you’ll find everything under one roof. From emergency services to specialized clinics, we provide a full spectrum of medical care that caters to patients of all ages. This integrated model eliminates the need for referrals between multiple facilities — saving our patients time and ensuring continuity of care.

4. Experienced Medical Professionals

Our team is made up of highly qualified and experienced doctors, nurses, and specialists dedicated to delivering exceptional medical outcomes. Each member of our medical staff brings expertise and passion to their work — ensuring that every diagnosis, procedure, or consultation is handled with utmost professionalism.

5. Cutting-Edge Diagnostic Technology

Modern healthcare depends on accurate diagnosis — and at Luton Hospital, we take pride in our advanced diagnostic equipment. From CT scans and ultrasound to laboratory testing and digital X-rays, our facilities are equipped to handle comprehensive investigations with speed and precision.

6. Affordable and Transparent Pricing

Healthcare should never be out of reach. We’ve structured our pricing model to remain affordable without compromising quality. We also work with major insurance providers, making our services accessible to both individuals and corporates. Our billing process is transparent, and patients are always informed about treatment costs before proceeding.

7. Corporate and Community Partnerships

Luton Hospital is more than a service provider — we are an active community partner. We regularly collaborate with schools, organizations, and NGOs to provide medical camps, wellness checks, and health awareness programs. Our corporate health packages are tailored to meet the needs of companies seeking to enhance employee wellbeing and productivity.

Our Core Services at Luton Hospital

Luton Hospital provides an extensive list of medical services designed to meet the healthcare needs of every patient — from preventive to curative care. Below is an in-depth look at what we offer.

1. Outpatient and General Consultation

Our Outpatient Department (OPD) is the first point of contact for most patients seeking medical attention. Staffed by general practitioners and specialists, our OPD offers convenient, same-day consultations for a wide range of health concerns.

We treat both acute and chronic illnesses while providing preventive care, medical advice, and follow-up consultations. Patients can walk in or book appointments for routine check-ups, minor procedures, and diagnostic referrals.

Key features of our outpatient services include:

• Short waiting times and efficient service flow
• Experienced doctors across multiple specialties
• Access to laboratory, pharmacy, and imaging services within the same building
• Friendly staff ensuring personalized care

Whether it’s a flu, allergy, skin condition, or chronic illness management, Luton Hospital ensures every outpatient visit is efficient, comfortable, and effective.

2. Inpatient Services

When a patient requires observation or extended treatment, our Inpatient Department provides a comfortable and safe environment for recovery. We offer well-equipped wards, private rooms, and constant medical supervision to ensure optimal outcomes.

Patients admitted to Luton Hospital receive 24-hour nursing care, daily doctor reviews, and nutritious meals tailored to their condition. Our inpatient services cater to surgical, medical, maternity, and pediatric cases.

We’ve invested in amenities that promote healing — spacious rooms, hygienic facilities, and a calm, peaceful atmosphere. Every patient receives individualized care, supported by dedicated nurses and medical officers who monitor their progress round the clock.

3. Laboratory and Diagnostic Testing

At Luton Hospital, we believe that accurate diagnosis is the foundation of effective treatment. Our state-of-the-art laboratory is equipped with modern diagnostic tools that enable fast and reliable results.

We provide a comprehensive range of laboratory tests including:

• Blood tests (CBC, liver function, kidney function, etc.)
• Urine and stool analysis
• Hormonal and thyroid testing
• Infection screening
• Tumor markers and specialized diagnostic panels

All samples are processed by trained laboratory technologists under strict quality control protocols. Our lab is integrated with the hospital’s electronic system, allowing doctors to access results quickly for faster diagnosis and treatment decisions.

4. Radiology and Imaging Services

Our Radiology Department combines advanced imaging technology with expert radiologists to deliver precise and timely diagnostic results. We provide a full suite of imaging services including:

• Digital X-rays – for bone fractures, chest analysis, and joint evaluations
• Ultrasound scans – for pregnancy, abdominal, and soft tissue assessments
• CT Scans – for detailed 3D imaging of internal organs and complex conditions

Our radiology unit plays a critical role in detecting and monitoring various health issues, from fractures and tumors to internal bleeding and infections. With highly trained radiologists and modern equipment, patients are assured of quick, accurate, and safe imaging services.

(Note: We currently do not offer mammography services, but we partner with trusted facilities to assist patients who require them.)

5. Maternity and Antenatal Care

Bringing life into the world is one of the most precious experiences — and at Luton Hospital, we are honored to walk this journey with you. Our Maternity Unit offers comprehensive care throughout pregnancy, delivery, and postnatal periods.

Our team of obstetricians, gynecologists, and midwives ensures that every expectant mother receives personalized care in a safe and supportive environment. We provide:

• Antenatal clinics and health education
• Normal and Caesarean deliveries
• Postnatal care and breastfeeding support
• Ultrasound monitoring for fetal growth and wellbeing
• Family planning and reproductive health counseling

Every delivery at Luton Hospital is handled with utmost care, compassion, and professionalism — ensuring both mother and baby receive the best start possible.

6. Specialist Clinics

At Luton Hospital, we understand that specialized care can make all the difference in achieving accurate diagnosis and effective treatment. That’s why we’ve assembled a diverse team of specialist doctors who provide expert consultations across various medical fields.

Our specialist clinics operate on scheduled days, ensuring that patients receive personalized attention and continuity of care. Some of our key specialist areas include:

a. Physician Clinic

Our internal medicine specialists manage chronic conditions such as hypertension, diabetes, asthma, and cardiovascular diseases. They offer holistic treatment plans, lifestyle guidance, and close monitoring to help patients live healthier lives.

b. Surgical Clinic

We provide consultations and minor surgical procedures for both elective and emergency cases. Our surgeons work closely with anesthetists and nurses to ensure safety and excellent outcomes.
From wound suturing and abscess drainage to hernia repair and laparoscopic surgeries, our team delivers with precision and care.

c. Pediatric Clinic

Our pediatricians are passionate about children’s health. The Pediatric Clinic provides preventive and curative care for infants, toddlers, and adolescents. We also offer immunization programs, growth monitoring, and nutritional guidance to promote healthy development.

d. Gynecology and Reproductive Health

Women’s health is at the heart of Luton Hospital’s services. Our gynecologists handle reproductive health issues, menstrual irregularities, fertility challenges, and family planning.
We also provide cervical cancer screening (Pap smears), HPV testing, and ultrasound evaluations for women’s wellness.

e. Dermatology

Skin health affects both appearance and confidence. Our Dermatology Clinic handles acne, eczema, fungal infections, pigmentation, and other dermatological concerns using safe, effective treatment methods.

f. ENT (Ear, Nose, and Throat)

Our ENT specialists diagnose and treat conditions such as ear infections, sinusitis, tonsillitis, hearing loss, and allergies. With specialized equipment, we ensure precise assessment and effective management of ENT conditions for patients of all ages.

g. Orthopedic and Physiotherapy

We offer orthopedic consultations for bone and joint issues such as fractures, arthritis, and back pain. Paired with our physiotherapy department, we ensure full recovery through physical rehabilitation and pain management strategies.

h. Dental and Optical

Our Dental and Optical Clinics (detailed below) offer preventive, corrective, and aesthetic care to keep your smile bright and your vision sharp.

7. Dental Services

A healthy smile is a reflection of overall wellbeing. The Luton Dental Clinic provides comprehensive oral care using modern equipment and infection control standards.

Our dental services include:

• Dental check-ups and cleanings
• Tooth fillings and extractions
• Root canal treatments
• Crowns, bridges, and dentures
• Teeth whitening and cosmetic dentistry
• Pediatric dental care

Our dentists are gentle, experienced, and committed to helping you maintain strong, healthy teeth. Whether you’re coming in for routine cleaning or complex treatment, you can expect a painless and professional experience.

8. Optical Services

Good vision enhances quality of life, productivity, and safety. The Luton Optical Unit offers eye examinations, diagnosis, and treatment of visual problems using modern diagnostic tools.

Services offered include:

• Vision testing and prescription of corrective lenses
• Screening for glaucoma, cataracts, and refractive errors
• Treatment for eye infections and allergies
• Contact lens fitting and counseling

Our optometrists work hand-in-hand with ophthalmologists to ensure every patient receives the right diagnosis and tailored treatment plan.

9. ENT (Ear, Nose, and Throat) Services

The ENT Department at Luton Hospital provides both medical and minor surgical management of ENT-related conditions. Our specialists use advanced diagnostic tools such as otoscopy, rhinoscopy, and audiometry to identify problems accurately.

We treat:

• Ear infections, wax impaction, and hearing disorders
• Nasal congestion, allergies, and sinus problems
• Throat infections, tonsillitis, and voice disorders

Our ENT team serves both adults and children, offering friendly, efficient, and effective care for all ear, nose, and throat needs.

10. Pharmacy Services

Our Hospital Pharmacy ensures that patients have access to genuine, high-quality medications at all times. Located conveniently within the hospital, the pharmacy operates under professional pharmacists who provide expert advice on dosage, interactions, and side effects.

Benefits of using Luton Hospital’s pharmacy:

• 100% authentic and approved medicines
• Seamless prescription fulfillment from your doctor
• Counselling on proper drug use and lifestyle advice
• Open during extended hours for convenience

We believe that effective treatment continues beyond diagnosis — that’s why our pharmacy team is a vital part of the patient-care chain, ensuring safety and adherence to prescribed therapies.

11. Physiotherapy and Rehabilitation

Injuries, surgeries, or chronic conditions often require specialized physical care for full recovery. The Physiotherapy Department at Luton Hospital offers individualized rehabilitation programs tailored to each patient’s needs.

Our physiotherapists are experienced in managing:

• Sports injuries
• Back and neck pain
• Post-surgical rehabilitation
• Stroke and neurological recovery
• Joint stiffness and arthritis

Using manual therapy, exercise plans, and electrotherapy, our goal is to restore mobility, improve strength, and enhance quality of life.

Whether you’re recovering from an accident, managing a chronic condition, or simply aiming to regain flexibility, our physiotherapy unit is here to support your journey back to health.

12. Emergency and Ambulance Services

Medical emergencies require quick and coordinated responses. Luton Hospital’s Emergency Department operates 24 hours a day, 7 days a week, ready to handle critical cases efficiently.

Our emergency unit is fully equipped with:

• Emergency resuscitation equipment
• Trauma and accident response tools
• On-site laboratory and imaging support
• Qualified emergency physicians and nurses

We also offer ambulance services for rapid evacuation and transfer. Whether it’s a home emergency, road accident, or workplace incident, our ambulance team ensures timely response and safe patient transport.

To request emergency support, contact us immediately:
📞 Call: 0111003400 | 💬 WhatsApp: 0726510000

Your life matters to us — and every second counts.

13. Corporate and Occupational Health Programs

For companies and organizations, healthy employees mean better productivity. Luton Hospital partners with corporates to offer tailored medical packages that promote wellness, reduce absenteeism, and foster a healthy work culture.

Our corporate health services include:

• Pre-employment and annual medical check-ups
• Drug and alcohol testing
• Vaccination and wellness programs
• Ergonomic assessments and workplace safety training
• Health talks and awareness sessions

We work closely with HR departments to create customized programs that meet company budgets and employee health needs.
For partnerships or quotations, please reach us at:
📧 info@lutonhospital.co.ke | 🌐 www.lutonhospital.co.ke

14. Wellness and Preventive Health Check-Ups

Prevention is always better than cure — and that’s why Luton Hospital emphasizes preventive healthcare. Our wellness packages are designed to detect potential health risks early before they become serious problems.

Our packages include:

• Full body health checks
• Cancer screening (cervical, prostate, and colon)
• Diabetes and hypertension screening
• Cardiac and cholesterol profiling
• Nutritional and lifestyle counselling

These packages are ideal for individuals, families, and corporates seeking long-term wellness. By investing in preventive healthcare, our patients save time, money, and potential future complications.

15. Patient Experience and Testimonials

At Luton Hospital, patients are at the heart of everything we do. We go beyond treating symptoms — we strive to create an environment where every patient feels valued, informed, and supported throughout their healthcare journey.

A Patient-Centered Approach

From the moment you walk through our doors, you’ll notice the Luton difference. Our reception and triage teams are warm, welcoming, and ready to guide you through every step — from registration to consultation, treatment, and follow-up.

We recognize that medical care can sometimes be overwhelming. That’s why our staff take the time to listen, explain, and reassure. Whether it’s a child visiting for vaccination or a corporate client seeking a wellness screening, we make sure every patient’s experience is positive, personalized, and respectful.

Seamless Service Flow

One of our key strengths is efficiency. We have designed our systems to minimize waiting time while maintaining thorough care. Our internal coordination between departments (laboratory, pharmacy, imaging, and wards) ensures patients receive quick results and uninterrupted care.

Patients appreciate how easy it is to transition from one service to another — no unnecessary delays or referrals. This “under-one-roof” approach makes Luton Hospital one of the most convenient healthcare centers in Nairobi.

Real Patient Voices

We’re proud to have touched countless lives through compassionate and reliable healthcare. Here are some sample patient experiences (names anonymized for privacy):

Mary N. – Maternity Patient
“From my first antenatal visit to delivery day, Luton Hospital made me feel safe and cared for. The nurses were so kind, and my doctor explained everything clearly. My baby and I are both healthy — thank you Luton!”

James K. – Corporate Client
“Our company partners with Luton Hospital for annual check-ups, and the experience is seamless. The staff are professional, and results are delivered quickly. It’s a great partnership.”

Peter M. – Emergency Care Patient
“I had a road accident, and the ambulance arrived within minutes. The emergency team stabilized me and handled everything so efficiently. I owe my recovery to their quick action.”

Each story reminds us why we exist — to make a difference, one patient at a time.

16. Our Team of Specialists

Behind every great hospital is a great team — and at Luton Hospital, our medical professionals are our greatest asset.

Highly Qualified Experts

Our doctors are specialists trained in top institutions both locally and internationally. They bring years of clinical experience across diverse fields such as general medicine, surgery, pediatrics, gynecology, radiology, and laboratory sciences.

Each specialist not only treats but also educates patients — helping them understand their conditions, preventive measures, and treatment options. This empowers our patients to participate actively in their healing process.

Multidisciplinary Collaboration

We take a team-based approach to patient care. For complex cases, multiple specialists collaborate to ensure comprehensive treatment planning. This interdisciplinary model ensures accuracy, safety, and holistic outcomes.

For example:

• A diabetic patient may see a physician, nutritionist, and ophthalmologist.
• A pregnant mother may interact with gynecologists, radiologists, and pediatricians.
• A patient recovering from surgery may receive combined input from surgeons, physiotherapists, and pharmacists.

This synergy between departments ensures every patient receives well-coordinated, integrated care.

Nursing Excellence

Our nursing staff form the backbone of Luton Hospital. Known for their dedication and compassion, our nurses provide round-the-clock care with empathy and professionalism. They support patients in every stage of recovery — monitoring vitals, administering medication, and offering emotional comfort.

Support Staff and Administration

From receptionists to records officers and facility cleaners, every staff member plays a vital role in maintaining our high standards. We believe healthcare excellence is a collective effort — and our entire team embodies that spirit daily.

17. Community Outreach and CSR

At Luton Hospital, we believe that true healthcare extends beyond the hospital walls. We actively engage in community outreach programs designed to promote preventive health, awareness, and education.

Health Camps

We regularly organize medical camps in schools, churches, and local communities around Nairobi. These camps provide free consultations, screenings, and health talks on key issues such as hypertension, diabetes, cancer awareness, and reproductive health.

Health Talks and Education

Our doctors participate in public health education sessions, both physically and online. For instance, during Breast Cancer Awareness Month, our specialists educate women on early detection, screening importance, and self-examination techniques.

Corporate Wellness Events

We partner with companies to host wellness days — offering blood pressure checks, BMI measurement, blood sugar screening, and lifestyle counselling. These initiatives reinforce our commitment to building a healthier, more productive Kenya.

Support for Schools and Youth

Luton Hospital sponsors health programs in schools, teaching young people about hygiene, nutrition, and mental wellness. We also support youth events such as Girls in Aviation Africa, where our doctors provide talks on women’s health and empowerment.

Through these activities, we reaffirm our dedication to community service and public wellbeing — staying true to our motto: Healthcare with a Difference.

18. Our Commitment to Quality and Safety

Quality is at the core of every service we provide. Luton Hospital adheres to strict medical standards to ensure patient safety, effective treatment, and continuous improvement.

Clinical Excellence

We follow evidence-based medical protocols approved by Kenya’s Ministry of Health and global health bodies. Regular audits, training, and peer reviews help us maintain the highest levels of clinical accuracy.

Infection Prevention and Control

Our hospital environment meets hygiene and safety benchmarks, minimizing infection risks. We maintain strict sterilization, waste management, and patient-flow protocols, ensuring the safety of both patients and staff.

Continuous Training

Healthcare is dynamic, and our professionals stay updated with new trends through workshops, conferences, and continuous medical education. This enables us to integrate new technologies and practices that enhance service delivery.

Patient Feedback Mechanism

We value feedback from patients and use it to enhance our processes. Feedback forms, digital surveys, and one-on-one follow-ups allow us to understand patients’ experiences and improve consistently.

19. Accessing Our Services

Accessing quality healthcare at Luton Hospital is simple and convenient. We’ve designed multiple channels to ensure you can reach us easily, anytime you need medical assistance.

Walk-In Services

Patients can walk in for outpatient consultations without prior appointments. Our registration desk will guide you to the relevant clinic or doctor.

Appointments

For specialist clinics or follow-ups, appointments can be made through:

• 📞 Call: 0111003400
• 💬 WhatsApp: 0726510000
• 🌐 Book Online: www.lutonhospital.co.ke
• 📧 Email: info@lutonhospital.co.ke

Emergency and Ambulance

In case of emergencies, call our 24-hour line immediately — our team will dispatch an ambulance or prepare the emergency department for your arrival.

Insurance and Payments

We accept multiple insurance covers and direct corporate billing for partner organizations. For uninsured clients, our pricing remains competitive and transparent.

20. Accessibility and Convenience

At Luton Hospital, we understand that accessibility is key to timely, effective care. That’s why our hospital is strategically located along Ngong Road, easily accessible to patients from all directions — whether you’re coming from Karen, Kilimani, Adams Arcade, or Nairobi CBD.

Our goal is to remove barriers between patients and quality healthcare.

Convenient Location

Our Ngong Road location offers:

• Easy access via public and private transport
• Ample parking space for patients and visitors
• Proximity to residential estates, offices, and schools

Whether you need emergency services, a quick lab test, or a specialist consultation, Luton Hospital is within your reach.

Flexible Hours

Healthcare needs don’t follow a schedule — that’s why our Outpatient Department (OPD) is open throughout the week, and our Emergency Department operates 24 hours a day.

No matter the time, our team is ready to serve you with warmth, speed, and professionalism.

Digital Access

In addition to in-person visits, we’ve embraced digital transformation. Patients can now:

• Book appointments online
• Consult our doctors virtually
• Access lab results securely via our system
• Reach our team through WhatsApp or email

This hybrid model ensures you get care — wherever you are, whenever you need it.

21. Innovation and Technology

Healthcare is evolving rapidly, and so are we. Luton Hospital continuously invests in modern medical technology to enhance diagnostic accuracy, treatment precision, and patient experience.

Cutting-Edge Equipment

Our laboratory, radiology, and diagnostic departments are equipped with advanced technology including:

• Digital X-ray machines
• 4D ultrasound systems
• Automated biochemistry analyzers
• ECG and cardiac monitoring devices

These tools allow for early detection, faster turnaround, and more reliable results — key ingredients in effective treatment.

Electronic Medical Records (EMR)

We use a secure digital system for storing and managing patient information. This ensures quick retrieval of medical history, prescriptions, and lab results — reducing errors and enhancing coordination among doctors.

Telemedicine Services

For patients unable to visit physically, we provide virtual consultations with our doctors. Whether it’s a follow-up review or a general consultation, our telemedicine platform ensures continued access to care.

Sustainability and Green Practices

We are also mindful of environmental responsibility. Our operations include energy-efficient systems, proper waste segregation, and recycling initiatives that contribute to a cleaner, healthier planet.

22. Partnerships and Collaborations

Luton Hospital believes that collaboration is essential for advancing healthcare standards. Over the years, we have built strong partnerships with:

• Insurance Companies: To enhance cashless access for patients
• Corporate Organizations: For workplace wellness programs
• Schools and Universities: For medical support and health talks
• Event Organizers: For on-site medical coverage and ambulance standby

These collaborations allow us to extend our reach, making sure quality care touches more lives beyond the hospital.

If you’d like to partner with us for corporate wellness, CSR activities, or medical coverage for events, reach us directly at:
📧 info@lutonhospital.co.ke | 📞 0111003400 | 💬 WhatsApp: 0726510000

23. Continuous Improvement and Future Goals

At Luton Hospital, we never stop improving. We constantly assess our performance, gather patient feedback, and implement new strategies to ensure excellence across all levels of service delivery.

Our future goals include:

• Expanding specialized clinics to address emerging health needs
• Enhancing patient flow systems for even shorter wait times
• Introducing more advanced imaging and diagnostic equipment
• Increasing community outreach programs across Nairobi and beyond

We envision a future where Luton Hospital continues to be a trusted name in healthcare — known for compassion, technology, and reliability.

24. Why Luton Hospital Stands Out

If you’re searching for a healthcare partner that combines professionalism with a personal touch, Luton Hospital is your answer.

Here’s what sets us apart:
✅ Comprehensive services under one roof
✅ 24-hour emergency and ambulance care
✅ Highly qualified, friendly specialists
✅ Patient-first approach with personalized care
✅ Modern facilities and technology
✅ Convenient Ngong Road location
✅ Strong corporate and community partnerships

These pillars make us more than a hospital — they make us a trusted healthcare family.

25. Call to Action

Your health deserves the best — don’t wait until it’s urgent to take action.
Visit or contact Luton Hospital today for consultations, check-ups, or specialist reviews.

📍 Location: Along Ngong Road, Nairobi
📞 Call: 0111003400
💬 WhatsApp: 0726510000
📧 Email: info@lutonhospital.co.ke
🌐 Website: www.lutonhospital.co.ke

At Luton Hospital, we’re redefining what healthcare feels like — professional, compassionate, and always accessible.