About the role
What you’ll be responsible for in this position.
Implement and review the hospital’s credit policy. Evaluate credit exposure across insurers, corporate clients and individual payers, and ensure admission documentation, preauthorisations and payment guarantees are in place.
Prepare monthly collection plans, monitor performance against targets, maintain accurate debtor ageing reports and ensure receipts are allocated correctly.
Lead billing, pricing, claims and reconciliation operations. Ensure timely and accurate claims, follow up on rejections and resolve billing disputes.
Oversee key payer relationships, review customer contracts with Finance and Legal, and escalate unresolved debts and reconciliation issues.
Ensure complete financial records in the ERP, meet month-end and year-end deadlines, and support audits.
Supervise, train and mentor the credit control team and uphold hospital policies and applicable regulations.
Qualifications and requirements
Review the experience, skills and qualifications required.
Mandatory: CPA II, a Diploma in Credit Management, or an equivalent qualification.
Mandatory: At least eight years of general credit experience, including five years in senior credit control at an established hospital. Experience at a Level 4 hospital or above is preferred.
A bachelor’s degree in Finance or Accounting, completed or in progress, is an added advantage.
Strong accounting, finance, collections, reporting and analytical skills.
Strong leadership, organisation, interpersonal and written and verbal communication skills.
Proficiency in English and Swahili.