Ruth Rakwach
Ruth Rakwach
Operations Manager
Ruth Rakwach is a trailblazing healthcare operations expert and the dynamic Operations Manager at Luton Hospital. With over 10 years of progressive experience in healthcare finance and systems leadership, Ruth is known for transforming complex hospital operations into streamlined, high-performing engines of excellence. Her unparalleled expertise in strategy execution, cross-functional leadership, and digital innovation places her at the heart of Luton Hospital’s growth and patient-centered success.
Prior to joining Luton Hospital, Ruth held a senior leadership role at RFH Healthcare, where she spearheaded the digitization of consultant billing, automated multi-branch revenue systems, and oversaw financial strategies for a KES 1.5 billion operation. Her initiatives cut billing delays by weeks, improved cash flow from insurance reimbursements, and elevated internal controls to audit-proof precision.
Ruth holds a Bachelor of Commerce in Finance and is currently pursuing her MBA in Finance from Jomo Kenyatta University of Agriculture and Technology. Her passion for excellence is matched by her proficiency in ERP systems, regulatory compliance, healthcare quality standards, and leadership coaching. She is the rare kind of professional who not only envisions operational change—but delivers it with finesse.
At Luton Hospital, Ruth leads with clarity, compassion, and data-driven insight. She is responsible for overseeing daily operations, optimizing hospital workflows, and building a future-ready environment that ensures patients receive top-tier care with minimal friction. Her leadership is instrumental in shaping a culture of performance, accountability, and continuous improvement.
“Every process we refine, every system we improve—it’s all in service of one thing: giving our patients the best possible experience.” – Ruth Rakwach
With a powerful blend of technical mastery and visionary leadership, Ruth Rakwach is redefining operational excellence in healthcare—and inspiring the next generation of leaders along the way.