Luton Hospital Policy Centre
Access public policies, patient information notices and service documents that explain how Luton Hospital protects personal data, supports patient rights and communicates important service standards.
Public policies and service information
These documents are published for patients, website visitors, partners and stakeholders. Internal HR, IT, finance, security and staff policies should remain inside the staff or admin portal.
Privacy Policy
Clear information about how Luton Hospital collects, uses, discloses, retains and protects personal data.
Data Protection Policy
Our commitment to lawful, fair, transparent and secure handling of personal data and sensitive health information.
Patient Rights & Responsibilities
A guide to patient dignity, confidentiality, informed consent, access to information and patient responsibilities.
Terms of Use
Rules and conditions for using the Luton Hospital website, online forms, digital services and published information.
Cookie Policy
Information about cookies and similar technologies used to support security, accessibility and website performance.
Complaints & Feedback Policy
How patients, visitors and stakeholders can raise concerns, share feedback and request follow-up from the hospital.
Service Charter
Our service commitments, patient service expectations and communication standards across Luton Hospital.
Public policy notice
This Policy Centre is for public-facing hospital policies only. Staff-only documents such as HR policies, IT policies, finance policies, internal SOPs and security procedures should be accessed through the authorised staff or admin portal.
Questions about a policy?
For privacy requests, policy clarifications, complaints or service information, contact Luton Hospital through the official privacy contact or hospital telephone line.